At US Rainbow Clothing, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return policy.
**Return Period:**
You may return items within 30 days of receipt for a full refund or exchange.
**Eligibility for Returns:**
– Items must be unused and in their original condition, with all tags attached.
– Sale items are final sale and cannot be returned.
**How to Initiate a Return:**
1. Contact our customer service at 417-499-9434 or email us at [email protected] to request a return authorization.
2. Pack the item securely in its original packaging.
3. Include a copy of your order confirmation and the return authorization number.
4. Ship the package to the following address:
US Rainbow Clothing
3842 Twin House Lane
Springfield MO, US
**Shipping Costs:**
Customers are responsible for return shipping costs unless the item is defective or incorrect.
**Refunds:**
Once we receive your returned item, we will inspect it and process your refund or exchange within 7-10 business days. Refunds will be issued to the original payment method.
If you have any questions about our returns policy, please feel free to reach out to us. Thank you for shopping with US Rainbow Clothing!